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How do I contact Doodle Support?
How do I contact Doodle Support?

Learn how to find the answers to your questions and obtain help from one of our live Support agents.

Christian Baker avatar
Written by Christian Baker
Updated over 3 months ago

At Doodle, we strive to make scheduling as easy as possible, but we understand that sometimes things don’t go as planned. Happily, Doodle Support is here for you!

What forms of support does Doodle offer?

Doodle offers three forms of support:

  • Our Help Center article collection

  • Doodle's AI assistant

  • Our dedicated support agents

If you are reading this, you have already found our Help Center. With over 160 articles covering how to use and get the most out of Doodle, you are sure to find comprehensive information to answer your question.

If you are unsure of where to find the best article, or simply need the answer to your question right now, try Doodle's AI assistant.

Doodle's AI Assistant

Our AI assistant is no ordinary chatbot. Doodle's AI assistant is trained daily by our support agents and a dedicated LLM/language specialist, helping it to provide better answers and top-in-market performance. Best of all, it can answer your question in seconds - 24 hours a day, seven days a week.

All Doodle users with a free or Pro account have access to our AI assistant via the support widget. To use the support widget, please note:

  • You must be logged in to your Doodle account

  • Cookies must be enabled on your device

You can also use the widget to submit a support ticket to our dedicated support team.

Your Doodle Support team

The Doodle Support team is here to ensure that you get the best possible experience from your Doodle plan. Your success with using Doodle is important, whether you are a free Doodle user or a Doodle Pro user! If you need help, please do not hesitate to reach out to us and we will help you get back on track with Doodle.

Remember: the more information you provide, the better your chances are for a swift resolution.

Do I need to complete the form to contact Support?

In order to reduce waiting time for our users and get you back to scheduling your next meeting, we only provide support via email following receipt of the completed form. This also allows us to effectively gather all info we need (screenshots and screencasts) as well as all helpful links we might need to move forward.

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