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How do automatic reminders for Group Poll work?
How do automatic reminders for Group Poll work?

How to use automatic reminders and when they are sent to poll invitees

Ashley Young avatar
Written by Ashley Young
Updated over 4 months ago

Why use automatic reminders?

When you enable automatic reminders on your Group Poll, more people will respond to your poll, making your final meeting selection more accurate and inclusive for more people.

Automatic reminders save you time. Instead of chasing people down, you can focus on the work that matters most and Doodle takes care of the rest.

Please note that automatic reminders is a Doodle Professional feature.

How to use automatic reminders

To take advantage of automatic reminders, select the check box for 'Send automatic reminders':

Automatic reminders only work when you send your group poll invitation using the 'Email invitation' feature. By associating your invitation with a specific set of emails within the Doodle app, it will know who has already replied and who needs a reminder.

To email your invite with Doodle:

  1. Click 'More'

  2. Select 'Email invitation'

  3. Add the emails

  4. Review the editable email message

  5. Click 'Send'

When are automatic reminders sent?

Reminders are triggered based on your poll inputs and whether or not you applied a deadline. These are the rules for polls with a deadline:

  • 48 hours before the deadline of your poll if the deadline is set more than 5 days in the future from the poll creation date

  • 36 hours before the first option of your poll if the first option is set between 2 and 5 days in the future from the poll creation date

  • Never, if the first option of your poll is set less than 2 days in the future from the poll creation date

A very similar logic applies if you have also set a deadline for your group poll:

  • 48 hours before the deadline of your poll if the deadline is set more than 5 days in the future from the poll creation date

  • 36 hours before the deadline of your poll if the deadline is set between 2 and 5 days in the future from the poll creation date

  • Never, if the deadline of your poll is set less than 2 days in the future from the poll creation date

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