All Collections
Team and Enterprise Admins
How do I change user roles in the admin settings?
How do I change user roles in the admin settings?

Learn how to assign different roles to members in your team or enterprise subscription.

Updated over a week ago

Within the admin settings, members of the Team or Enterprise subscription can be assigned different roles.

Admins of a Team subscription will have access to 'Member' and 'Owner' roles.

Admins of an Enterprise subscription will in addition have access to 'Group Admin' and 'Manager' roles.
​
​Members: any user that is added to the subscription will be assigned as a Member. Please note:

  • Members do not have access to the admin settings

  • Members cannot make changes to the subscription, grant permissions, add other members, change roles, see usage reports or set up the subscription branding.

How to add a Member

  1. To add a Member to the subscription, an Owner or a Manager can go to the tab 'Members'.

  2. Click on 'Invite member' at the top of the screen.

  3. Enter the email of the person or people that should be added as Members

  4. Click 'Send invite'


​Group Admins (Enterprise only): A Group Admin can access and manage the group for which they have been made Group Admin. Please note:

  • Only Managers and Owners can create groups and assign the role of Group Admin.

  • Group Admins can add Members to their group and request usage reports on Group members, but cannot access any other tab in the admin settings.

How to add a Group Admin

  1. To make a Member a Group Admin, an Owner or a Manager can find the user under the tab 'Members'

  2. Click the three vertical dots next to the name of the user

  3. Click 'Change role'

  4. Select 'Group Admin'

  5. Click 'Assign role'


​Managers (Enterprise only): Managers can access most sections of the admin settings. Please note:

  • Managers can add Members, create groups, and assign members roles as Managers and Group Admins.

  • Managers can also access branding and usage reports.

  • Managers cannot make changes to security settings (SSO and API) or the subscription.

How to add a Manager

  1. To make a Member a Manager, an Owner or another Manager can find the user under the tab 'Members'

  2. Click the three vertical dots next to the name of the user

  3. Click 'Change role'

  4. Select 'Manager'

  5. Click 'Assign role'


​Owners: Owners have full access and can manage all sections of the admin settings.

How to add an Owner

  1. To make a Member an Owner, another Owner can find the user under the tab 'Members'

  2. Click the three vertical dots next to the name of the user

  3. Click 'Change role'

  4. Select 'Owner'

  5. Click 'Assign role'

Got any questions? We are here to help!

Did this answer your question?