Welcome to our Sign-up Sheet troubleshooting FAQ! This list represents the top ten most-frequently asked questions presented to our AI assistant about Sign-up Sheet, consolidated for you in one spot.
Why can't I select more than 20 sessions for my sign-up sheet?
Why can't I select more than 20 sessions for my sign-up sheet?
Free Doodle users are capped at 20 sessions. Doodle Pro users may add up to 99 sessions.
Can I remove a participant from my sign-up sheet?
Can I remove a participant from my sign-up sheet?
Yes! Follow these steps to delete a participant from your sign-up sheet
From the Doodle Dashboard, click the tile for the sign-up sheet containing the participant you wish to delete
Click on the enrollment counter associated with the session from which you wish to remove a participant
Click the trashcan icon next to the participant's name
Click 'Delete' to confirm the participant's removal from the session
Please note:
Deleting a participant is not reversible
The participant will receive an email indicating that the poll organizer has completely deleted their poll response
Why can't my sign-up sheet participants see who else has signed up for a session?
Why can't my sign-up sheet participants see who else has signed up for a session?
Sign-up sheet organizers can choose to keep responses hidden or to make participant list public. By default, participants of a sign-up sheet will not see who else has registered for any session. To make participant information public, click the box next to 'Make participant list public' on the Sign-up Sheet creation screen.
Can I export sign-up sheet participation data?
Can I export sign-up sheet participation data?
Yes! Click here to learn more about how to export your sign-up sheet's enrollment data, including answers to your custom questions.
Can I change what time zone I see sessions in?
Can I change what time zone I see sessions in?
As with all Doodle scheduling features, the time of an event is attenuated to the time zone setting in your browser. So, if your sign-up sheet participant is in a different time zone than you, Doodle will adjust it for them so that they are sure to arrive at the correct time. In some Doodle scheduling features, such as Group Poll, organizers have a time zone selector so that they can see what time their sessions will be in a different time zone. Sign-up Sheet does not currently have this function, however we will evaluate adding it as a post-Beta enhancement.
Why can't I customize the duration of the sessions?
Why can't I customize the duration of the sessions?
Currently, only preset session durations can be applied to each session on a sign-up sheet. We will evaluate adding it as a post-Beta enhancement.
Can I co-manage my sign-up sheet with another user?
Can I co-manage my sign-up sheet with another user?
Currently, only the owner of the Doodle account can manage a sign-up sheet. If your organization will commonly require the co-management of sign-up sheets, consider creating a shared organizational account (e.g. ‘[email protected]’).
Can I brand my sign-up sheet invitations?
Can I brand my sign-up sheet invitations?
During the Sign-up sheet Beta, some elements that work with our longstanding scheduling features may not be operational for Sign-up Sheet. Currently, any custom branding you apply to your Pro, Team, or Enterprise accounts will not be applied to your Sign-up Sheet invitations. Doodle’s default branding will be applied to Sign-up Sheet invitations during the Beta phase.
Can anyone participate in a sign-up sheet?
Can anyone participate in a sign-up sheet?
Yes! Anyone who is invited to participate in a sign-up sheet can provide their response to the organizer - no account required.
Can participants edit their session selections?
Can participants edit their session selections?
Yes! Participants can pick different sessions by clicking 'Edit' from their registration confirmation screen. Make sure you are logged in to your Doodle account to access the edit feature.
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