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1:1 troubleshooting and FAQ
1:1 troubleshooting and FAQ

Find the answer to the most common questions about 1:1.

Christian Baker avatar
Written by Christian Baker
Updated today

Welcome to our 1:1 troubleshooting FAQ! This list represents the most-frequently asked questions presented to our AI assistant about 1:1, consolidated for you in one spot.

What do I do after I have copied the Share Invite link?

Clicking the 'Copy link' button copies the Doodle participation link to your clipboard. You can share it by pasting it into an email, text message, or messaging app.

To paste:

  • Windows: Press Ctrl+V

  • Mac: Press Command+V

  • Mobile: Tap and hold in a text field, then select Paste.


Why is the 1:1 participation link going to my personal dashboard?

If you're logged into your Doodle account and click the participation link for an event you created, you'll be redirected to your Doodle dashboard.

If you are organizing a meeting and wish to view the page as a participant:

  1. Click ‘Preview’ on the organizer’s page, or

  2. Open the participation link in an incognito or private browser window.


Why is the 1:1 participation link showing that no times are available?

Your 1:1 invite is going to work hand-in-hand with your connected calendar to only offer time slots where you're not already busy so as to not double book you.

Your 1:1 is seeing you as not available during the time slots that you selected because you already have events in your calendar.

There are a few solutions:

1. Check in your connected calendar to make sure that any events during the slots you are offering are marked as "free" and not "busy"?

2. Delete those conflicting events from your calendar, if appropriate.

3. Add more booking options to your 1:1.


Is there a way to place holds on my calendar with 1:1?

Currently there is no option to sync tentative dates to the calendar or place holds on the calendar for unbooked times when using 1:1.

However, you can take advantage of calendar holds with Sign-up Sheet as long as you have connected your calendar to your Doodle account and enabled the calendar connection within the sign up sheet.


How can I modify one of the times a participant selected for a 1:1 meeting?

Unfortunately, the option for a meeting organizer to initiate the cancelation or rescheduling of an appointment is not available from within Doodle. The organizer must cancel or reschedule their appointment from their calendaring application.

However, the participant who booked the meeting has the option to reschedule from the email confirmation that they received from Doodle. Organizers can ask their meeting participant to handle their cancelation or reschedule from within the Doodle interface.


Can I create multiple meetings at the same time with 1:1?

Yes, though not with 1:1. With Sign-up Sheet, you can schedule multiple overlapping sessions. If your calendar is connected, these sessions will be added automatically. Be careful not to overbook yourself.

With 1:1, once a time is booked, it’s added to your calendar. Doodle will recognize the event and prevent scheduling conflicts.


Can I create recurring meetings with 1:1?

Doodle doesn’t currently support creating recurring meetings directly. However, you can connect your calendar to Doodle and set the meeting frequency in the calendar invite.

Alternatively, try Sign-up Sheet. It lets you offer multiple sessions with set participant limits, allowing attendees to select all dates they can join.


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